Payout Method
Payments are processed exclusively via bank transfer to keep commission fees low. Other methods, such as PayPal, involve high fees for international transfers and are therefore not offered. Cash payouts are also not supported.
Your payout will be sent within 48 hours after a guest checks into your property.
Bank information
You can update your bank information on our Website.
- Go to your Personal Area (Link to the Personal Area).
- Click on Account (1).
- Select Add Payout Method (2) to enter your bank details.
Get set for your payout
Your bank will determine the time it takes for funds to reach your account. To ensure timely processing, please update or verify your bank information at least 3 days before your next guest's arrival. Make sure to set up at least one payout method for smooth processing and easy tracking. Once your funds are sent, we’ll notify you promptly.
Average processing times
As soon as JWguest releases your payout, it’s sent for processing before it arrives with your payment provider. This means additional time is usually needed for the money to settle in your account.
- International Bank Transfer: 3-5 business days. Banking systems don’t process transactions on weekends or holidays, so yours will be processed the following business day. Contact your bank directly if you have any questions.
If your guest stays for more than 28 nights, you will receive your monthly payout for their reservation.
Fees may apply
In some cases, your financial institution may charge additional fees. We send the full payout amount to our bank and cover any fees on our end, but we cannot control the fees that your bank may apply. If your bank does impose additional fees (which is rare), we will not cover them.
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